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Chris Voss

3 Proven Strategies To Win ANY Negotiations In Business, Life & Relationships


What comes to mind when you hear the word, “negotiate”? Oftentimes, many of us might think of negotiating as a negative – you giving up something in return for less than what you were originally expecting. On the other hand, manipulative people might think of a negotiation as an opportunity to take advantage of someone – always coming out with more than they’ll ever give in return.

My guest today is one of the world’s leading experts on the art of negotiation – and he wants us ALL to begin thinking about negotiation as collaboration. His name is Chris Voss, and we cover a lot of ground during our conversation together. He’s going to give us the lowdown on why “NO” is a superpower we can all benefit from, the best ways to approach a discount, and so much more. And now, please help me welcome him back to The School of Greatness!

“People have a way to give you a better deal if they feel like it.” @blackswangrp  

Chris Voss is known as “The Master Negotiator”, a title earned throughout his time serving as the lead Crisis Negotiator for the New York City Division of the FBI, and then as the lead international kidnapping negotiator for the FBI. In 2008, Chris founded The Black Swan Group, which specializes in teaching you how to never leave money on the table by using hostage negotiation techniques.

In May 2016, he published the national best-seller “Never Split The Difference: Negotiation As If Your Life Depended On It” to teach people everywhere how to apply these life-changing hostage negotiation techniques in their daily lives.

If you want to learn how to protect yourself during a negotiation, how everyday negotiations can prepare you for the big ones, and more, then be sure to tune in to today’s show! And now, I hope you’ll join me for Episode 1,300 of The School of Greatness.

“Don’t get so focused on your outcome that you wouldn’t take something better. Focus on the process and good things will happen.” @blackswangrp  

Some Questions I Ask:

  • What is the most important word to use in any negotiation?
  • When a person hears a no, what is the first thing they should think in a negotiation?
  • What are the three biggest mistakes you see people doing in negotiations?
  • Through every interaction, is there always something we can get?


In this episode, you will learn:

  • The importance of collaboration in every negotiation
  • What you can do to protect yourself in negotiations
  • How to use NO as a superpower to reveal information
  • How everyday negotiations can better prepare you for the important ones
  • The best ways to approach getting a discount
  • Plus much more…
  • Listen to the full episode on your preferred podcast platform below!

Show Notes:

  • Listen to the full episode HERE
Connect with
Chris Voss

Transcript of this Episode

Music Credits:


Kaibu by Killercats

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